Their goal is to trick recipients into providing their Microsoft account login credentials. In this case, scammers attempt to trick recipients into believing that they have received an email from Nextiva - a VoIP (voice-over-internet-protocol) company. In most cases, scammers pretend to be legitimate companies, organizations, or other entities to give their emails legitimacy. “The price we get with Nextiva, the flexibility, support… understanding what we could do with the Nextiva system was unbelievable,” said Humberto Moya, Director of IT.Usually, cybercriminals behind email scams attempt to trick recipients into paying them money or providing personal information (e.g., credit card details, social security numbers, login credentials). “I feel confident that I’m not going to have any issues related to privacy, whether with one of our customers, or any regulator who might be looking at our business for any reason in the future.” Knowing that the system you communicate on has that security just makes our business much more efficient,” said Joseph Berardo, Jr., Chief Executive Officer. “Ensuring that we were on a secure, HIPAA-compliant platform that was tested and validated was highest priority. Concordia’s previous provider was a PBX solution that required ongoing maintenance and support, and we were rapidly reaching the limit on the number of users the phone system could handle.
In 2016, when Concordia Care began planning to accommodate its rapid growth, we needed a phone system that was scalable, flexible, and could provide features to accommodate the healthcare industry’s privacy requirements. As a tech-enabled company, everything Concordia is doing is next generation and so is the phone system we’ve chosen through Nextiva.
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